1win Contacts in Indonesia
We create a safe and comfortable betting experience at 1win for all Indonesian players. Therefore, the we offer a 24/7 customers support to the users who have problems or questions. In addition to that, there are various ways to contact the support team, and that article will provide you with more information about that.
Live Chat
In case you have an instant issue that must be solved in a short period of time, you can contact the support operator via live chat, that is always available in the bottom tight corner of our website. Click on the blue message icon, explain your concern and the manager will answer within 5 minutes. Our agents speak both English and Indonesian, so you won’t have any misunderstandings during communication.
We provide email support for those 1win players who want to reveal the issue more widely. Usually, the response time is 1–2 hours. But when there are queues of players who need help, that time may increase up to 24 hours. Depending on your request, you can contact our support team via the following email addresses:
| Technical Support | [email protected] |
| Security Service | [email protected] |
| Commercial Offers | [email protected] |
| Affiliate Program | [email protected] |
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Social Media
If you want to connect with us via social media, you can scroll down to the bottom of our website and find Telegram, Facebook and Instagram links there. These methods are not so good for asking specialized questions, only general ones about 1 win. In addition, you can subscribe on our social media to receive fresh news about upcoming events and new exciting promotions.